frequently asked questions
We are a mobile massage company located in Central London. At the moment, we do not have any incall facilities, we only offer outcall massage service which means your therapist will come to you.
Some of our customers prefer to keep their underwear on and others like to be naked during the session. You should undress to your own level of comfort, we only ask you to cover your intimate parts with a towel.
It’s completely okay to be naked during the massage, however your private parts will be covered with a towel.
Our therapists travel all over London by public transport and they do not carry a massage table with themselves. Your comfort is the most important thing for us and your therapist will be happy to perform your massage either on a bed or on the floor.
We only offer professional, therapeutic massage services, please do not offend our therapist by asking for sexual services.
Do not feel embarrassed if this happens to you! We understand that gentle touch can be stimulating and cause partial or full erection. Our therapist have a thorough understanding of your body and will discreetly ignore it.
Your therapist will arrive with a bottle of high quality massage oil and a big smile. All you need to do is to prepare a couple of fresh towels for you to lie down and have your favourite music and a few scented candles ready if you like.
Just ask your therapist to adjust the pressure according to your preference! All our therapists are highly trained and they try their best to adapt the massage treatment to your individual needs. They will ask you during the session, too, and do not hesitate to speak up if you experience discomfort. We are here to make you feel relaxed, after all, and want you to have the best massage you ever tried!
We know that time is precious and in our company we will make sure to respond to your request as quickly as possible. Normally, after the confirmation of your booking, your therapist can be there with you just in one hour or even less than an hour within the TFL travel zones 1-3. If you live further outside these zones, we will still try our best to get to you quickly. If any travel delays occur, your therapist will keep you informed via text messages so you will always know when to expect our the therapist to arrive.
We know that unexpected events can come up and that you may need to cancel your appointment. The easiest way to cancel your booking is to inform your therapist but please give us as much notice as possible. We value your time and we only ask you in return to value the time of our therapists. If you have to cancel your booking please do it as early as you can so that your therapist may be booked by someone else and her time is not wasted.
At the moment we can not accept payments by card or cheques, you can pay directly to your therapist by cash.
Massage is a a very personal experience and you are free to choose any of the therapists on the website. All our massage therapists are highly qulaified and have years of experience in massage, we encourage you to get to know them all. If your favourite therapist is not available you can still book someone else, we are sure, you won’t be disappointed!
We only use pure, high quality cold pressed massage oils that are suitable for all types of skin. Sweet Almond and Grapeseed oils are the most common types of oils used by our therapists.If you have any allergies, please inform us in advance.
We do not charge you for travelling within travel zones 1-2 and most parts of zone 3 (in certain areas of zone 3 an extra £5 will apply). If you live outside of these zones, extra travelling charges will apply. We charge an extra £5 for zone 4 and an extra £10 for zone 5 or 6 that will cover the travel expenses of your therapist.
Yes, you can split your treatment with your husband/wife/ friend etc. You will still pay the same price, we don’t charge extra for that.
We advise you not to eat at least 1.5-2 hours prior to your session because a full stomach can cause you a great discomfort. For the best effect, avoid consuming alcohol right before and after your treatment and drink a lot of water afterwards. It will help you to get rid of those toxins in your body that were released through the massage.
The beneficial effects of regular massage treatments are well-known since centuries. Apart from the physical benefits on the Muscular and Lymphatic System, massage can reduce stress and anxiety and result in an emotionally more balanced and happier state of mind. We encourage you to have a massage whenever you feel up to it.
Your wellbeing is the most important thing, please consider and inform us prior to your treatment about the following things or if you have any other medical conditions: • Allergies • Recent surgeries • Pregnancy • Any heart condition • Any injury or other medical conditions that may affect your massage